Senior Customer Success Manager – SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH

Up to £47k base + 20% OTE

Role can be remote/hybrid/office based

*You must have recent experience in a CSM or AM role at a SaaS company

This company sell a risk solution used for global aviation.

It predicts in real time (and also predicts) security risks – its an absolute need to have SaaS products.

Exciting Bits

• Its a need to have product with a near perfect renewal rate
• Market leaders in what they do
• Its tech that saves lifes as well saving companies a lot of money
• Great enterprise companies onboard already including Virgin, Emirates and NATO

Role

• This is a classic SaaS CSM role managing accounts, focused or airline and other Aeronautical focused clients
• Managing 30-40 accounts
• Focused on day 2 day client management & renewal

Requirements

• You must have at least 2 years CSM or Account Management experience at a SaaS vendor – this should be your most recent experience
• Ideally an interest in the this space
• Have managed and renewed accounts
• Happy to occasionally come into the office

Get in touch at Swaran@ultimateasset.com to find out more