Senior Customer Success Manager – SAAS
Senior Customer Success Manager – SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH
Up to £47k base + 20% OTE
Role can be remote/hybrid/office based
*You must have recent experience in a CSM or AM role at a SaaS company
This company sell a risk solution used for global aviation.
It predicts in real time (and also predicts) security risks – its an absolute need to have SaaS products.
Exciting Bits
- Its a need to have product with a near perfect renewal rate
- Market leaders in what they do
- Its tech that saves lifes as well saving companies a lot of money
- Great enterprise companies onboard already including Virgin, Emirates and NATO
Role
- This is a classic SaaS CSM role managing accounts, focused or airline and other Aeronautical focused clients
- Managing 30-40 accounts
- Focused on day 2 day client management & renewal
Requirements
- You must have at least 2 years CSM or Account Management experience at a SaaS vendor – this should be your most recent experience
- Ideally an interest in the this space
- Have managed and renewed accounts
- Happy to occasionally come into the office
Get in touch at Swaran@ultimateasset.com to find out more
