Account Manager – Lead Generation Scale-Up:

Salary – up to £45K + bonus/commission

My client are leaders in planning and activating multi-channel lead and demand generation programs. Leveraging their cutting-edge proprietary technology, they deliver highly efficient campaigns for major brands such as Adobe, BMW, DocuSign, and Ford. They take pride in being a principled and technology-enabled marketing services firm, helping our advertisers harness the critical moments that matter in their marketing relationships.

About the Role

They’re on the lookout for an experienced, organized, and responsible individual eager to accelerate their career within our exceptional team of client service performance marketing professionals. They encourage your active contributions and the application of your expertise to our growing team and suite of services. You’ll thrive in a fast-paced and entrepreneurial environment founded on principles of transparency, output quality, and adherence to global industry standards.

This is a hybrid role, balancing remote work with office presence in their London hub. The team gathers for regular co-working days during the week.

Your Responsibilities Include:

• Account management of existing client accounts to sustain and enhance revenue.
• Developing and nurturing robust partnerships with clients and their teams.
• Organizing and participating in quarterly business reviews and other meetings to maintain strong client relationships.
• Managing and optimizing assigned accounts to meet client needs.
• Handling routine client inquiries.
• Attending relevant client and networking events to foster client relationship development.
• Implementing and advising on performance marketing concepts to optimize assigned accounts.
• Producing account management documentation, including regular client reports with campaign insights and growth opportunities.
• Reporting program performance to team lead.
• Analyzing past campaigns to influence future opportunities.
• Generating regular and customized reports on assigned campaigns.
• Allocating budget among publishers.
• Maintaining and expanding our publisher portfolio.
• Collaborating and negotiating with top-performing publishers for maximum delivery.
• Mentoring junior team members and supporting their development and growth.

What We Are Looking For:

• Strong commercial acumen.
• Friendly demeanor with a collaborative spirit, capable of building relationships with colleagues, clients, and partners.
• Solid experience in operations or client services within the performance marketing industry.
• Strong planning and review capabilities with an organized approach.
• Excellent project management skills, adept at multitasking and prioritizing in a dynamic environment.
• Proficiency in Microsoft Office suite, including Excel and Word.
• Outstanding professional verbal and written communication skills in English.
• Demonstrated ability in client relationship building, with strong influencing and networking skills.
• Results-oriented focus.
• Self-motivated with the ability to work independently.
• Resilience and adaptability in the face of change.
• Commitment to delivering value and excellent service to both internal and external customers.
• Good understanding of performance marketing metrics and its role within the broader online marketing mix.
• Knowledge of multi-channel marketing.
• Eagerness to stay current with emerging trends and developments in digital marketing and client business verticals/technologies.
• Right to work in the UK at the commencement of employment (Sponsorship is not offered for this role).

Perks:

• A friendly, close-knit, and ambitious team culture.
• A competitive bonus scheme for account management.
• Eligibility to join our company health insurance scheme with Vitality after probation.
• A workplace pension scheme with Aviva.
• 20 days of holiday plus bank holidays, with an additional day earned for each completed year of service (up to a maximum of five).
• The opportunity to join a fast-growing firm in a competitive arena.